Shipping policy
Last updated: October 14, 2026
Thank you for shopping with Drink Signature. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Order Processing
Except as otherwise stated on our website, orders are processed within 1 business day (excluding holidays).
Orders placed after noon or on weekends and holidays may begin processing the next business day.
You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.
Shipping Methods & Delivery Times
Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.
Order Tracking
Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to United States.
International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.
Questions?
Contact our team at drinksignature@gmail.com.
Shipping Policy
Last updated: October 14, 2026
Thank you for shopping with Drink Signature. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
Order Processing
Orders are typically processed within 1–3 business days, excluding weekends and holidays.
During product launches, promotions, or periods of unusually high demand, processing may take longer. If there is a significant delay with your order, we will make reasonable efforts to notify you.
Orders cannot always be modified or canceled once fulfillment has started.
Shipping Rates
Shipping charges are calculated and displayed at checkout unless otherwise stated.
Any promotional free-shipping offers will be subject to the terms shown at the time of purchase.
Delivery Estimates
Estimated delivery times shown at checkout are provided by the shipping carrier and are not guaranteed.
Delivery times may be affected by:
- Carrier delays
- Weather
- Holidays
- Incorrect or incomplete shipping addresses
- High-volume shipping periods
- Events outside our reasonable control
Shipping Locations
Drink Signature currently ships to eligible addresses within the United States.
We do not currently guarantee delivery to international destinations, freight forwarders, or locations outside our supported shipping area unless specifically offered at checkout.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Please review your address carefully before completing your order. If you notice an error, contact us as soon as possible.
We cannot guarantee that an address can be changed once fulfillment has begun.
Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer where permitted by law.
Tracking
When tracking information is available, it will be sent to the email address or contact information provided during checkout.
Please allow time for tracking information to update after your shipping label is created.
Lost or Delayed Packages
If your tracking information shows unusual delays or your package appears to be lost, contact us so we can help review the shipment.
We may need to work with the shipping carrier before determining whether a replacement or refund is appropriate.
A package marked as delivered by the carrier will generally be considered delivered unless there is evidence of a delivery issue.
Damaged Shipments
If your Drink Signature order arrives damaged, leaking, or otherwise unusable, please contact us within 7 days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photos of the damaged product
- Photos of the shipping box or packaging, when possible
Once reviewed, we may provide a replacement, refund, or store credit, depending on the circumstances.
Please do not discard damaged products or packaging until we have reviewed your claim, if reasonably possible.
Incorrect or Missing Items
If you receive the wrong product or items are missing from your order, contact us as soon as possible with your order number and details of the issue.
We will review the order and work to resolve confirmed fulfillment errors.
Refused or Undeliverable Packages
Orders returned to us because of refusal, an invalid address, or unsuccessful delivery may be subject to additional shipping charges before reshipment.
Refund eligibility for returned or undeliverable packages will be determined in accordance with our Return & Refund Policy and applicable law.
Shipping Restrictions
Certain orders may be subject to carrier, geographic, weather, or service restrictions.
We reserve the right to cancel an order that cannot reasonably be shipped to the provided destination. If an order is canceled for this reason after payment has been collected, the applicable amount will be refunded.
Contact Us
For shipping questions, delayed orders, or delivery issues, contact Drink Signature through our Contact or at drinksignature@gmail.com